Returns Policy

Returns Policy

  • We accept returns of any item when notified within 14 days of the goods being received.
  • TWC will cover the return delivery cost if the goods are faulty, not to the expected standard or as described. In such instances we will arrange collection and issue a full refund once we have received the goods.
  • The purchaser will cover the cost for all other returns such as a wrong product order. Please remember, we can supply free samples to try before you buy!
  • Please ensure all products are in the original packaging and in good condition when returned.